[RESPONSIBILITIES]

Develop innovation strategy to explore new business model and service for enhanced customer experience.

New business and service model planning, implementation and project management

- Seize the new business opportunities by insightful watching over external trend and customer behavior changes

- Develop and implement new business and service model for enhanced customer value

- Close communication with management and relevant teams.

- Project management

Find and implement strategic initiatives based on customer centric innovation process

- Develop innovation strategy based on customer value and corporate strategic direction

- Establish customer experience journey with behavioral scenario, issue findings and context analysis

- Implement and manage initiatives, communicates closely with relevant teams

[QUALIFICATIONS]

- Univ. (4yr) degree

- 5~9 years’ experience

(Min. 3 years’ planning experience is required, Having digital marketing/ IT service planning, retail sales planning experience is preferable)

- Strong analytic and logical thinking

- Familiarity with problem solving and result driven performance

- Process improvement, change management techniques

- Excellent OA(PowerPoint, Excel) and big data analysis skill

- Fluent in Written & Spoken English

(TOEIC Speaking Level 6)

- Employee who was born after 1980