다음과 같이 외국계 스포츠 패션 회사에서 'Ecommerce Specialist (자사몰)’ 를 찾습니다. 

* 직   무 :  Ecommerce Specialist (자사몰)

* 경   력 :  2~5 년 이상 

* 근무지 :  서울

[RESPONSIBILITIES]

- Manage external Ecommerce Operator to drive online sales and performance together with Sales Manager and HQ as a key member.

- Reporting on Ecommerce metrics on a weekly and monthly basis.

- Co-ordinate with vendor on daily operations of the brand site, including customer queries and refunds where needed.

- Actively maintain site by performing spot checks and liaise with Merchandising Manager on product preparation (launches/deactivation, product descriptions).

- Ensure functionality of EC site by doing website checks.

- Responsible for all applicable order transfers, cancellations and returns. Management in Ecommerce system Responsible for order management across sites to ensure timely deliveries and returns.

- Plan and execute Ecommerce activities.

- Report and analyze Ecommerce KPIs (Sales, conversion rate, traffic etc.) and activities for all sites.

- Report and escalate issues to relevant internal and external stakeholders for troubleshooting.

- Competitor monitoring and suggestions on improvements for an optimum customer experience.

- Support Customer Service team in service recovery and providing any necessary information on orders.

- Work with digital marketing agency to optimize returns on ad spend and to comply with HQ schedules/guidelines.

[QUALIFICATIONS]

- 2~5 years of working experience in Ecommerce business of the brand site.

- Experience with Magento platform is a plus.

- Familiar with standard concepts and procedures within website and internet functions.

- Experienced with Google Analytics and Microsoft Excel.

- Digital Marketing knowledge and experience would be beneficial.

- Interpersonal and organizational skills, analytical ability. Passion to drive initiatives.

- Proficiency in both English and Korean.

[제출서류] 

영문 이력서 (당사양식-워드) 

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필요하신 분은 이력서 샘플을 제공해 드릴 수 있습니다.

Kyung Jin KIM

CEO & Executive Search Consultant

Exdigm Inc

Email: ceo@exdigm.com