다음과 같이 외국계 스포츠 패션 회사에서 'E-Commerce Specialist’를 찾습니다. 

* 직  무 :  E-Commerce Specialist (Sales Team) 

* 경  력 :  4~6년

* 근무지 :  서울

[RESPONSIBILITIES]

- Manage external E-commerce Operator to drive online sales and performance together with Sales Manager and HQ as a key member.

- Reporting on E-commerce metrics on a weekly and monthly basis.

- Co-ordinate with vendor on daily operations of the brand site, including customer queries and refunds where needed.

- Actively maintain site by performing spot checks and liaise with Merchandising Manager on product preparation (launches/deactivation, product descriptions).

- Ensure functionality of EC site by doing website checks. 

- Responsible for all applicable order transfers, cancellations and returns.  Management in E-commerce system Responsible for order management across sites to ensure timely deliveries and returns.

- Plan and execute E-commerce activities.

- Report and analyze E-commerce KPIs (Sales, conversion rate, traffic etc.) and activities for all sites.

- Report and escalate issues to relevant internal and external stakeholders for troubleshooting.

- Competitor monitoring and suggestions on improvements for an optimum customer experience.

- Support Customer Service team in service recovery and providing any necessary information on orders.

- Work with digital marketing agency to optimize returns on ad spend and to comply with HQ schedules/guidelines.

[QUALIFICATIONS]

- 4~6 years of working experience in E-commerce and online marketplace business.

- Experience with Magento platform is a plus.

- Familiar with standard concepts and procedures within website and internet functions.

- Experienced with Google Analytics and Microsoft Excel.

- Digital Marketing knowledge and experience would be beneficial.

- Interpersonal and organizational skills, analytical ability. Passion to drive initiatives.

- Proficiency in both English and Korean.

Those who are interested in this opportunity, please submit your Resume in MS Word Format by email urgently.

Only qualified candidates will be contacted for interview.

All resumes not contacted will be kept in DB confidentially for future positions.

Kyung Jin KIM

CEO & Executive Search Consultant

Exdigm Inc

Email: ceo@exdigm.com