Customer Success Manager
- Company
- 외국계 IT Solution 기업
- Position
- Customer Success Manager
- Status
- CLOSE
외국계 IT 기업에서 다음과 같이 “Customer Success Manager"를 찾습니다.
* Job Title: Customer Success Manager
* Position: Bujang - Gwajang
* Location: Seoul Gangnam
[RESPONSIBILITIES]
- Responsible for driving the ongoing satisfaction, adoption enablement, and outcomes realization for customers
- Act as internal champion to coordinate the cross-functional motions required for sustained customer success and growth
- Key focus areas will include retention, advocacy, adoption, and growth for a defined portfolio of customers
[QUALIFICATIONS]
- Minimum 8 years life sciences or medical devices industry experience
- Minimum 8 years in marketing, customer success, sales, or services
- Minimum 8 years in a direct customer facing role
- Familiarity with clinical trial software or similar a plus
- Bachelor’s degree from an accredited university or college
- Ability and willingness to travel up to 30%
- Clinical trials expertise a plus
- MBA or similar a plus
Those who are interested in this opportunity, please submit your Resume in MS Word Format by email urgently. Only qualified candidates will be contacted for interview. All resumes not contacted will be kept in DB confidentially for future positions.
Kyung Jin KIM
CEO & Executive Search Consultant
Exdigm Inc.
Email: ceo@exdigm.com
