IT Support Manager
- Company
- 외국계 IT Solution 업체
- Position
- IT Support Manager
- Status
- CLOSE
외국계 IT solution 회사에서 ‘IT Support Manager’를 찾습니다.
[Duties]
• Responsible for assisting, leading and directing the Helpdesk and Desktop Support team of the IT Department in the APAC region
• Manage the day-to-day operations of the IT Helpdesk and Desktop Support and will ensure assigned projects are completed on-time and within established budgets.
o Administers and maintains systems that support desktop environment which includes, Anti- Virus, Imaging, Windows & Mac Driver updates, phone system and Helpdesk ticketing system
o Responsible for the purchase, installation, and life-cycle management of all Laptops, PCs, printers and copiers
o Supervise staff, including: establishing and communicating performance expectations, providing positive and constructive feedback, determining training and development needs and conducting on-the-job training
o Conduct Individual Development Reviews
o Make hiring, discipline and/or termination decisions
• Day to Day support of users in Seoul Office
• International travel as needed.
[Requirements]
• BS in Computer Science or business related curriculum
• IT Helpdesk/Desktop Management experience
• Hands-on technical experience in a PC LAN environment
• 과장 ~부장급 경력
[Preferred Competencies]
• Google Suite of Apps, Google e-mail, Google Drive
• Understanding of Cloud technologies, AWS is a plus
• Basic Understanding of Storage Technologies like SAN, EMC, Hitachi
• SQL Server and Database (MS SQL or MySQL)
• Microsoft Windows Clustering
• Apple/Mac technologies
Those who are interested in this opportunity, please submit your Resume (CV) in MS Word Format by email urgently. Only qualified candidates will be contacted for interview. All resumes not contacted will be kept in DB confidentially for future positions.
KIM, Kyung Jin (Ian Kim)
CEO / Exdigm Inc.
M. 010-8722-1272
E. ceo@exdigm.com
U. www.exdigm.com
