A global foreign consumer company is seeking a ‘Customer Service Specialist’ as follows;

* Job Title: Customer Service Specialist

* Gender:  Male or Female

* Position: Daeri ~ Sawon (Sawon Level prefer)

* Location:  Seoul (Gangnam)

 

[RESPONSIBILITIES]

- Receive and process customer inquiries via phone, e-mail etc…

- Utilize product knowledge for making product recommendations, troubleshooting application, process, and/or product issues

- Serve as the liaison between current / future customers and company

- Capture, qualify or successfully hands-off sales opportunities to others in sales and/or channel

- Interpret and analyze internal and external data / issues and then formulate solutions to issues and problems

 

[QUALIFICATIONS]

- Bachelor’s Degree

- Fluent in English/Korean prefer

- Knowledge and proficient skill level in Microsoft Outlook, Word, PowerPoint, and Excel

- 1-2 years experience working in a technical area or customer facing area is preferred

- Understand product line strategies

- Customer Focus:  Takes responsibility for consistently achieving customer satisfaction

 

Those who are interested in this opportunity, please submit your Resume (CV) in MS Word Format by email urgently.  Only qualified candidates will be contacted for interview.  All resumes not contacted will be kept in DB confidentially for future positions.

 

Kyung Jin KIM

CEO & Executive Search Consultant

Exdigm Inc.

Mobile: 010-8722-1272

Email: ceo@exdigm.com